FAQS

What are your candles made from?

Our candles are made from 100% soy wax and 100% pure essential oils. No synthetic fragrances, no additives—just clean, simple ingredients.

Why soy wax?

We choose soy wax because it's clean-burning, renewable, and safe to breathe. Unlike paraffin (a petroleum byproduct), soy wax is plant-based and biodegradable. It burns slower and cooler, so your candles last longer—without releasing harmful toxins into your home.

Why Essential Oils?

We use essential oils because they’re naturally derived and free from synthetic ingredients. Each oil is steam-distilled or cold-pressed from real plants, offering a more subtle, true-to-nature scent. Essential oils allow us to keep our candles clean, simple, and better for everyday use—without compromising on quality or safety.

How do I make my candle last?

Make sure you are letting your candle burn for 3-4 hours on the first use. This will make sure that the candle gets a first full melt. Likewise, make sure to trim your wick to 1/8" after each use for best results.

Are your candles safe for pets and children?

Yes. We use only non-toxic ingredients and essential oils in safe concentrations. All essential oils are sourced from a reputable candle company and tested for candles. Always burn candles in a well-ventilated area and never leave unattended.

How long do your candles burn?

Our 8 oz candles burn approximately 40–50 hours with proper care, including trimming the wick before each use.

Can I reuse the candle jar?

Absolutely. Once your candle is finished, clean out the remaining wax with warm soapy water and reuse the jar for storage, plants, or decor. Rubbing alcohol works great for getting out any remaining wax.

What is your return policy?

If your candle arrives damaged or you're not satisfied, please contact us at info@floralumacandles.com and we would love to make it right.